Frequently Asked Questions
No Gatekeeping Here
Have questions about apartment living, leasing, or what to expect before moving in? Our FAQ page is designed to make your experience simple, transparent, and stress-free. From application requirements and pricing details to pet policies, maintenance requests, parking, utilities, and move-in information, we’ve gathered the answers to the questions we hear most often from future residents.
We believe great customer service starts with clear communication. That’s why our team is committed to providing helpful guidance every step of the way, whether you’re searching for your next apartment home, preparing for move-in day, or settling into your new community.
Our FAQ page is here to help you feel confident throughout your leasing journey while saving you time and providing quick access to important information about our communities, amenities, policies, and resident services. If you still need assistance, our friendly on-site teams are always happy to help.
Community Information & Amenities
Stillwood Farms Apartments offers a resort-style amenity package designed for luxury, comfort, and an active outdoor lifestyle in Newnan, including:
- Lagoon-Style Swimming Pool with Sun Deck & Grill Area — one of the largest pools in Newnan
- Newly Designed Outdoor Lounge with Built-In TV, Grilling Area & Seating
- 24-Hour Fitness Center
- Business Center
- On-Site Dog Park & Pet-Friendly Wooded Green Spaces
- Direct Access to The LINC — Miles of Walking & Biking Trails Across the Street
- Package Receiving
- Rentable Garages
- Controlled Access Entry
- Monthly Resident Events & Visiting Food Trucks
- 6-Star Customer Service Pledge
- 24-Hour Emergency Maintenance
Please contact the leasing office or check the Resident Portal for current pool hours and seasonal schedule.
Stillwood Farms features a 24-hour fitness center, giving residents the freedom to work out on their own schedule any time of day. Contact the leasing office for details on specific equipment available.
Yes. Stillwood Farms features a dedicated on-site Dog Park along with beautifully maintained wooded green spaces perfect for enjoying the outdoors with your pets. Residents also have direct access to The LINC trail system directly across the street, offering miles of walking and biking paths throughout Newnan.
PARKING, APPLIANCES & IN-UNIT FEATURES
Yes. Open parking is available for residents. Garages are also available to rent for additional vehicle protection or storage. Please contact the leasing office for current garage availability and pricing.
Yes. Every home includes washer/dryer connections, and select homes come equipped with an in-unit washer and dryer already installed. Contact the leasing office to confirm the specific configuration for your floor plan of interest.
All homes come fully equipped with a refrigerator, oven, microwave, dishwasher, and garbage disposal. Each apartment also features distinctive architectural details including arched dining room entries, trey ceilings, crown molding, artwork niches, and lighted nook areas. Select homes include a fireplace and island kitchen. Every floor plan includes coat and linen closets, built-in work-from-home desks, spacious private patios with additional patio storage, and generously sized walk-in closets. Residents are responsible for replacing light bulbs as needed after move-in, as all lights are confirmed working at the time of move-in.
LEASING, APPLICATIONS & MOVE-IN
Our corporate office can help with this request! You can reach them at 800-695-6292.
We are completely electric. A GA Power account must be active on your Lease Start Date. Every apartment has its own water meter, so you will be responsible for your water usage as well.
No. Apartments are unfurnished. Residents provide their own furniture and décor.
Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community’s qualification criteria.
To terminate your lease early, specific notice and fee requirements apply as outlined in your residential lease contract. Please contact the leasing office for full details on early termination.
RENT, UTILITIES & PAYMENTS
Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience.
No. Utilities are not included in rent. All utilities are separately billed and metered based on actual usage. Residents also pay a monthly Home Essentials Bundle of $49, which includes: Trash Services ($15/month), Pest Control ($5/month), Package Room & Handling ($3/month), Pool Monitor and Services / Global Maintenance Services / Courtesy Officers ($10/month), and Community Liability Reimbursement ($16/month). Please contact the leasing office for details on establishing utility accounts prior to your lease start date.
Please contact the leasing office for current internet and cable providers serving the community.
Yes. The community requires participation in Protect the Apartment (PTA), a liability waiver program, at minimum the Entry Level, which also requires accompanying renter’s insurance. If you enroll in the Gold or Silver PTA levels, standalone renter’s insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.
Yes. Refer a friend who signs a lease and receive a referral reward. Ask the leasing team for full details on the current resident referral program.
No. A new security deposit is required for each apartment community. Transfer fees and advance notice requirements also apply. Contact the leasing office for specific transfer guidelines.
Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!
Proration means you only pay for the exact number of days you use, rather than paying for a full month you didn't fully occupy. If you move in partway through the month, your rent is calculated based only on the days remaining, not the entire month.
PEST CONTROL, TRASH & PACKAGES
Stillwood Farms offers a Package Room & Handling service included in the monthly Home Essentials Bundle. Contact the leasing office for details on package pickup hours and procedures.
Pest control service is included in the monthly Home Essentials Bundle at $5/month. To request treatment for your unit, submit a work order through the Resident Portal. Pest control service is available through the portal.
Trash services are included in the monthly Home Essentials Bundle. Please contact the leasing office for trash disposal locations and recycling guidelines on the property. Please break down all cardboard boxes before disposal. Furniture and large bulk items require special disposal arrangements.
LOCATION, NEIGHBORHOOD & SCHOOLS
Stillwood Farms Apartments is located at 2050 Newnan Crossing Boulevard, Newnan, GA 30265, off Newnan Crossing Boulevard near I-85 in Coweta County. The community is within walking distance of Piedmont Newnan Hospital (0.8 miles) and less than a mile from Publix, Walmart, and Kroger. Downtown Atlanta is approximately 40 miles northeast. For turn-by-turn directions, visit rentstillwood.com/mapsanddirections or contact our leasing office at (678) 616-8497.
Stillwood Farms is located in Coweta County. Please contact the Coweta County School System or the leasing office for current school zoning details for your specific address.
Residents enjoy outstanding everyday convenience with two Publix locations, a Walmart Supercenter, and a BJ’s Wholesale Club all within a short distance. Ashley Park — Newnan’s premier shopping, dining, and entertainment destination — is just 1.1 miles away. Popular dining options nearby include Olive Garden, LongHorn Steakhouse, Red Robin, Panera Bread, Applebee’s, Taco Mac, Dunkin’, Einstein Bros. Bagels, Cold Stone Creamery, Crumbl Cookies, and more. For entertainment, Urban Air Trampoline and Adventure Park is just minutes away. Piedmont Newnan Hospital is only 0.8 miles from the community, and The LINC trail system is directly across the street, offering scenic walking and biking paths. Lake McIntosh and Lake Coweta are also nearby for outdoor recreation including hiking, fishing, and kayaking.
TOURS, OFFICE ACCESS & MANAGEMENT
The leasing office is open during standard business hours. You are welcome to drop in anytime to meet with your leasing consultant or community manager. You may also reach the team by phone at (678) 616-8497 or through the Contact Us page at rentstillwood.com. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.
Tours are completely free. You can book an appointment online at rentstillwood.com or simply walk in during office hours. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and community manager are available during business hours and happy to answer questions in person.
Office Hours:
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 1:00 PM – 5:00 PM
MAINTENANCE & REPAIRS
The following situations are treated as immediate after-hours emergencies:
- Active flooding from a sprinkler line, domestic water line, or sewer
- A flooding hot water heater
- Complete loss of electrical power (not due to non-payment)
- Fire in a unit or building
- Gas leak
- A door that cannot be secured
- No functioning toilet when the unit has only one bathroom
The following are not emergencies and will be addressed within 24 hours: no A/C or heat, jammed garbage disposal, lockouts (residents must call a locksmith unless the lock is malfunctioning), no hot water, trap leaks under sinks, non-working appliances (dishwasher, washer/dryer, stove), clogged tubs or sinks (unless overflowing).
No, you are not required to be present. When submitting your work order through the Resident Portal, use the “Access Notes” field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.
If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.
Yes. Stillwood Farms Apartments provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.
The fastest way to request repairs is through the Stillwood Farms Resident Portal, where you can submit a work order online at any time. Our team strives to complete service requests within 48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly at (678) 616-8497. For after-hours emergencies, use the dedicated maintenance emergency line.
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Testimonials
We lived here for a year and half and we could not be more pleased. The staff was very personable and helpful. They do an amazing job keeping up the grounds. Maintenance was quick to fix any problems we had. Everything was clean and kept up. We could not have picked a better place to live! Thank Stillwood Farms for everything!
- Hailey Payne
I’ve lived here for almost a year now. Great staff and quick to answer service calls. The pool and other amenities are some of the best in the Newnan area compared to other apartment homes. Great place to live!
- Mark Giddens
The staff here are super friendly and this place is everything I expected and more! The area is quiet and peaceful.
- Madeline Starr
Great atmosphere, love the staff very helpful!!!!!
- Brooks Randall
I absolutely love living here! The staff go above and beyond to take care of their residents. Stillwood Farms is my safe haven!
- Cassidy Erin Cheek
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